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1 Introduction

Welcome to labc7. We understand how valuable your personal information is. This privacy policy explains what data we collect, how we use it, and how we keep it secure.

By using the labc7 website or mobile app, you are considered to have accepted this privacy policy. Please read it carefully before using our services.

Labc7 is committed to ensuring the highest level of security and privacy for users in Bangladesh. Our privacy policy is built to meet international standards.

2 What information we collect

Labc7 collects two types of information — what you provide directly, and what is collected automatically while you use our services:

Information you provide directly:

• Registration Details: Full name, email address, phone number, date of birth, and residential address.
• Identity Verification (KYC): A copy of your national ID, passport, or driving license.
• Payment Information: Mobile banking numbers (Mobile Banking, Nagad, Rocket). labc7 never stores full card numbers.
• Support Contact: Information provided when you send a message to the support team.

Automatically Collected Information:

• Log Data: IP address, browser type, time and date of visit, page views.
• Device Information: Operating system, screen resolution, device model.
• Gaming Activity: Game history, bet amounts, and transaction records.
• Cookies & Tracking: Session Cookies, Performance Data.

3 How we use your information

Labc7 uses the collected information for the following purposes:

4 Data Sharing & Disclosure

Labc7 generally does not share your information with third parties. However, sharing may occur in the following limited circumstances:

• Payment Processors: Necessary information is shared with payment gateways such as Mobile Banking, Nagad, and Rocket to process transactions. Each of these providers has its own privacy policy.
• Game Providers: Minimal gaming activity data may be shared with game providers operating within the labc7 game lobby.
• Legal Authorities: If a court or government authority issues a legal order, labc7 is required to provide the relevant information.
• Anti-Money Laundering: Suspicious transactions may be reported to the relevant regulatory authority.
• Business Succession: In the event of a change in labc7's ownership, the new authority will manage data in accordance with this privacy policy.

5 Data Security Measures

Labc7 uses industry-standard security technologies to keep your data safe:

• SSL/TLS Encryption: All data transfers are secured with 256-bit SSL encryption, making it impossible for third parties to intercept your information.
• Encrypted Storage: All sensitive data stored on our servers is kept in encrypted form.
• Firewall Protection: labc7's servers are protected by multiple layers of firewalls.
• Two-Factor Authentication (2FA): An extra layer of security for account logins.
• Regular Security Audits: Regular system audits are carried out by independent security specialists.
• Access Controls: Only authorized personnel can access user data, and all access is fully logged.

Please note that no online service can guarantee 100% security. While labc7 takes every precaution, in the event of a security breach we will notify you promptly and take all appropriate action.

6 Cookie Policy

Labc7 uses cookies on its website and app. Cookies are small text files stored on your device. The types of cookies labc7 uses:

• Essential Cookies: These cookies are required to maintain your login session, verify security, and ensure core site functionality. They cannot be disabled.
• Performance Cookies: Used to understand how the site is being used. These cookies do not collect any personal information.
• Functionality Cookies: Used to remember your preferences, such as language selection.

7 Your Data Rights

Regarding your personal information on labc7, you have the following rights:

• Right of Access: You have the right to know what information labc7 holds about you.
• Right to Rectification: If any of your information is incorrect, you may request a correction.
• Right to Deletion: Under certain conditions, you have the right to request the deletion of your data.
• Right to Restrict Processing: In certain circumstances, you may request that we limit the processing of your data.
• Data Portability: You have the right to receive your data in a structured, portable format.
• Right to Object: You have the right to object to certain types of data processing.
• Withdrawal of Consent: You may withdraw your consent at any time to stop the processing of data provided on that basis.

To exercise any of the rights above, email us at [email protected]. labc7 typically responds within 30 business days.

8 Data Retention Period

Labc7 does not retain your data longer than necessary. Retention periods depend on the type of information and applicable legal requirements:

• Account Information: For the duration the account is active and up to 5 years after closure.
• Transaction Records: Up to 7 years as required by law.
• KYC Documents: Up to 5 years after account closure.
• Log Data: Automatically deleted after 12 months as a general rule.
• Support Conversations: Up to 2 years after the issue is resolved.

9 Protection of Minors' Data

Labc7's services are strictly for users aged 18 and above. labc7 does not knowingly collect or process data from anyone under 18.

Age is verified at the point of registration. If we have evidence that a user is underage, their account will be closed immediately and any collected data will be deleted.

If you become aware that a minor has created an account on labc7, please notify us immediately at [email protected].

10 Privacy Policy Updates

Labc7 reserves the right to update this privacy policy as needed. Any changes will be published on this page, with the date at the top updated accordingly.

For significant changes, labc7 will send a notification to your registered email address. Continued use of labc7 after any policy update will be considered acceptance of the revised terms.

11 Get in Touch

For any questions, complaints, or requests regarding the Privacy Policy, please contact labc7:

• Email: [email protected]
• Live Chat: labc7 website and app available 24/7
• Response Time: Usually within 24–48 hours